Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email Marketing: When you visit our site, we may ask you to enter your email address to receive emails about our store, new products and other updates. We will only send you such emails if you have expressly agreed to this during your visit to our store or in any other manner that may justify it.

In order to expand our offer, we have implemented Google Analytics tools and the Facebook pixel. These tools allow us to obtain the purchasing behavior of our visitors and provide us with essential information in order to offer them the best possible offers. In addition, we use cookies to analyze our traffic and determine our content and advertising according to your interests. The information transmitted when you visit our website may be shared with our partners in social networks, advertising and analysis.

Google Analytics

This tool has been set up to analyze our customers' browsing on our website. It allows us to obtain information through cookies such as:

• Volume of traffic on our website (number of visitors, page views, etc.)

• Statistics relating to the sections and content visited and then the navigation paths taken.

These cookies allow us to analyze data in order to continuously improve our products, advertisements, and our website. They allow us to present you with a personalized offer that is in line with your interests.

For your information, we and third-party vendors together use first-party cookies or identifiers (such as the Google Analytics cookie), and third-party cookies or identifiers (such as Google advertising cookies). You can opt out of Google Analytics advertising features through Ads Settings, Mobile App Ad Settings, or any other means available.

If you do not want Google Analytics to collect your information, we advise you and give you the option to add an extension to your internet browser. However, we would like to draw your attention to the fact that some features of our website may no longer work. In addition, certain content, offers or advertisements may diverge from your interests.

You can find more information about the collection and processing of your data by the Google Analytics tool in Google's privacy policy.

Facebook Pixel

This tool was set up to analyze our customers' navigation on our website, allowing us to subsequently target our customers.

Please be aware that third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the Internet. This information may be used to provide measurement services and targeted advertising.

If you do not want your information to be collected for advertising purposes, you have the option to disable this directly in your Facebook settings. In addition, the sites http://www.aboutads.info/choices and http://www.youronlinechoices.eu/ allow you to obtain more information about advertising and provide you with the tools at your disposal to limit it.

You will find more information about the collection and processing of your data by the Facebook Pixel in Facebook's cookie policy and data usage policy.

SMS Marketing

We use a text messaging platform, which is subject to the following terms and conditions. By signing up for our SMS marketing and notifications, you agree to these terms.

By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or keyword, you agree to us sending you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a condition of any purchase.

Your phone number, name and purchase information will be shared with our SMS platform “SMSBump Inc”. This data will be used to send you targeted marketing messages and notifications. When sending SMS messages, your phone number will be passed to an SMS operator to ensure delivery.

If you wish to unsubscribe from receiving SMS marketing messages and notifications, please reply STOP to any mobile message sent by us or use the unsubscribe link we have provided to you in one of our messages. Message and data rates may apply.

For any questions, please text "HELP" to the number that sent you the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How can I withdraw my consent?

If after you have given us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at the email address contact@qc-emperium.com .

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

ARTICLE 4 – SHOPIFY AND RELATED SERVICES

Our website Qc-Emperium.com is hosted by Shopify Inc. This e-commerce platform allows us to provide you with our products and services online while ensuring an optimal user experience and protection of your data.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

Payment :

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your order. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please see Shopify's Terms of Service here or Privacy Policy here.

In order to offer you Klarna’s payment methods, we may transmit your personal data in the form of contact and order details to Klarna at checkout, so that Klarna can assess whether you are eligible for their payment methods and to personalise these methods for you. The personal data transmitted is processed in accordance with Klarna’s privacy policy.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We wish to warn you that Internet communications may encounter security breaches and we cannot guarantee complete protection of data if a third party attempts to access it. As a precaution, we strongly advise you to have a secure connection and an active firewall on your computer when you make purchases on our site. These actions do not guarantee that an intrusion is impossible but they allow you to limit it.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We have listed them here so that you can choose whether you want to opt-out of them or not.

• _session_id: unique sessional identifier, allows Shopify to store information about your session (referrer, landing page, etc).

• _shopify_visit: no data held, persists for 30 minutes from the last visit. Used by our website provider's internal stats tracking system to record the number of visits.

• _shopify_uniq: No data held, expires midnight (relative to the visitor) of the next day. Calculates the number of visits to a store by a unique customer.

• cart: unique identifier, persistent for 2 weeks, stores information about your shopping cart.

• _secure_session_id : unique session identifier.

• storefront_digest : unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@qc-emperium.com .